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Support

Use this page for account help, OAuth, privacy, refund, and general product support during the SkillCandle open beta.

Contact Channels

Primary support email: support@skillcandle.com

Use the form below for Google Sign-In questions, account deletion, privacy requests, beta feedback, or any product issue.

Send a Message

Account and Data Requests

If you need account deletion or a data-related request, mention it clearly in your message or visit the Data Deletion page.

Helpful Guides

Before opening a support ticket, you may find the answer faster in the public replay and review guides below.

Best Trading Simulator for Market Replay

Covers how SkillCandle structures replay practice and what makes simulator training useful.

Read the guide

How to Practice Price Action Trading

Explains the practice loop, setup narrowing, and the right way to use replay for improvement.

Read the guide

Trading Journal Workflow for Setup Review

Shows how review tags and replay notes should work after a wrong answer or weak setup read.

Read the guide